The paging system is broken – Eight steps to help you troubleshoot paging issues In this blog post ‘The paging system is broken- Eight steps to help you troubleshoot paging issues’, I walk you through eight different ways to find, and fix paging related problems. If you are a service engineer or technician, you will encounter customer’s having paging related problems. Here I share these 8 steps to help you identify […]
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Avaya Upgrade Procedures The 4 Stages to help you implement the new software As you read through this post, you’ll get to see the four stages to help you through the “Avaya Upgrade Procedures”, the different types of software packages available, ways to find out if the update is necessary, and my go to apps when getting ready to install software. Earlier this year, I helped a customer upgrade their
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Dead DS30 The three techniques to restore it In this post, ‘Dead DS30’ learn three elements to help you restore a defective digital station module. As part of the Control Unit providing extra resources, the DS30 serves 30 digital stations (DS), providing extra capacity to add more side cards or DSS-Consoles, and interconnect the 4400s series phones, which won’t work when connected directly to the IP500. Not so long ago,
No Incoming Calls – Now What? The 3 troubleshooting steps to help you succeed In this post, “No Incoming Calls – Now What?”, I have listed three steps to help you find and fix the most common issues that you may find when fixing this type of issue. From line identification, to testing the wire and verifying your system programming. As a technician or system administrator, you are responsible for
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Waiting for LLDP 7 steps to help you troubleshoot lldp issues By the end of this post’Waiting for LLDP’, you will be able to correct in most cases the “Waiting for LLDP” issue. Based on the Avaya Admin Guide “Link Layer Discovery Protocol (LLDP) is an open standard layer 2 protocol utilized by IP Telephones. It is use to advertise their identity, capabilities, and finally to receive administration from an
