Wellington Paez

480 Temporarily Unavailable – No In/Outbound calls.

Learn 3 strategies to help you find ways and understand the 480 SIP Responses By the end of this post “480 Temporarily Unavailable – No inbound/outbound calls.”, you have learned one of the probable causes to why some Service Providers reply with a “480 Temporarily Unavailable” to any incoming calls or with a “480 SIPS Not Allowed” for outbound calls. These messages can be found in CM/SM/SBC sip traces. As […]

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CM VoIP Resource Allocation Best Practices

Avaya Aura / By Wellington Paez

5 ways to enhance your WAN VoIP Topology By the time you finish reading this post, “CM VoIP Resource Allocation Best Practices,” you have learned 5 ways to configure the Avaya Communications Manager and allocate the VoIP Resources based on location or geographical region. This helps to load-balance the WAN traffic, enhance the performance of the voice delivery and allows the Media Gateways to handle the RTP/SDP Media and DSP utilization.

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Avaya H.323 Endpoint Registration

Avaya Aura / By Wellington Paez

Avaya H.323 Endpoint Registration The 3 steps to consider and understand. In this post, “Avaya H.323 Endpoint Registration”, see which mechanisms are responsible for allowing the registration process of the H.323 Endpoints, how network elements work in conjunction with the Avaya Core servers providing the necessary services, and components to maintain each device connected, updated, and registered to its gatekeeper. Recently, I was assisting a customer troubleshoot H.323 registration problems

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Troubleshoot 8440 Spectralink and the art of delegating

Avaya Aura / By Wellington Paez

Troubleshoot 8440 Spectralink and the art of delegating. Learn the 4 techniques to address call coverage ring calls. In this post “Troubleshoot 8440 Spectralink – The Art of Delegating” you will learn the 4 techniques to help you assist the end-user find ways to fix their call coverage ring issues, while delegating tasks with different support teams to help you find solutions to the existing problem. Have you ever found

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Avaya Storage Management with ease

Avaya Aura, IP Office / By Wellington Paez

Avaya Storage Management with ease Lean the 4 fundamentals to maintain the Avaya Storage and its technology By the end of this post, “Avaya Storage Management with ease” you will learn the 4 fundamentals and technologies available to us for implementation, design and maintain the Storage with the Avaya Core solutions. See how knowing some of these technologies can help us provide better service, identify risks, and maintain our data

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