Upgrade IPOffice with ease The 4 steps to a successful implementation By the end of this post ‘Upgrade IPOffice with ease’ you will gather the principal component to perform a successful IP Office software upgrade. Avaya publishes a new IP Office software, service pack almost every six months, and a dot release a few months after that. Depending in the stability of the IP Office system you need to perform […]
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Server Troubleshooting Techniques 3 procedures to a ensure a successful Avaya Aura deployment. By the end of this post, ‘Server Troubleshooting Techniques,’ you will learn the three procedures that I use to install the new Avaya Aura servers. Following these principal rules of checking the server hardware, software, and ensuring software stability, will help you install any type of VoIP solution including ECG, and SME, also called SMB. As system technicians/engineers,
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Trace IP Office events with ease The analogy of SysMon simplified Here I provide 8 frequent scenarios that users experience with Avaya IP Office. You learn the analogy of System Monitor (SysMon), and what to look for when capturing calls, and system events. From SIP Trunk tracing, learn how to identify the IP Office system inventory, apply filters, and more. As a rule of thumb, whenever I get dispatched to
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Digit Manipulation The art of transforming your dial-plan By the end of this great post, ‘Digit manipulation – The art of transforming your dial-plan,’ you will understand the basics of digit conversion, and digit translation; by utilizing the incoming-call-handling-treatment tables, signaling-groups, route-patterns, and other elements part of both CM and IP Office. As programmers, we sometimes encounter unforeseen challenges when helping our clients. Some of these challenges consist of, configuring
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Data Center Design 4 core components to optimize, and protect your data. By the end of this posts ‘Data Center Designs’, you will obtain ideas on how to secure and optimize your Data Center. From rack-layouts, real-estate equipment allocation, environmental prerequisites, PDU distribution, accessibility, and more. When I was a Project Engineer, I was responsible for providing best practices in designing, and implementing telecommunication and data equipment to clients. One
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