Avaya IP Office Deployment Best Practices 5 Steps for a successful cut In this post, “Avaya IP Office – 5 Steps for a successful implementation,” I walk you through 5 quick steps to make your installation simpler. No matter how big or small of a deployment, you learn how to align your teammates, and develop procedures to help you deploy the IP Office installation. Early June of 2015, I was […]
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IP Office Shortcodes Simplified. The art of configuring an actionable feature and bringing it to life By the end of this post, “IPO Shortcode Simplified,” you will understand the day-to-day IP Office Shortcodes operation and troubleshooting techniques. As installers and service technicians, we face all kinds of requests from customers. Shortcodes are one of the nicest features of the Avaya IP Office, but also they could be a pain, if
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Benefits of ISDN Trunk Group Load Balancing In this post “Benefits of ISDN Trunk Group Load Balancing” you get to identify trunk capacity, and ISDN trunk group load balancing techniques for inbound and outbound call handling, as well as best practices. Not so long ago I was at customer site trying to identify why outgoing calls were not working on peak hours. This Avaya IP Office had a total of
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Voice Transcoding with IP Calls A quick overview how Avaya Gatekeepers use the voice transcoding mechanism to convert voice transmission. As you read this post, “Voice Transcoding with IP Calls”, you will notice how this process takes place, which components become involve, and which ones are responsible for facilitating this process. You will also get to understand how this process is done on the Avaya Aura and IP Office systems. When
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Voicemail Pro Server Upgrade 6 techniques for a successful implementation In this post “Voicemail Pro Server Upgrade – 6 techniques for a successful implementation”, learn the steps and ways to implement the new VMPRO software onto the designated PC/Server. From Learning Operating System requirements, hardware capacities, understand the upgrade process, and finally, post-upgrade testing and software validation. As technicians, we find ourselves helping customers installing software to fix bugs, adding features
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