Avaya Aura

Deploy Avaya CMM with ease, step by step configuration. In this blog post ‘Deploy Avaya CMM with ease, step by step configuration’ I walk you through step by step how to configure the Avaya Aura Communications Manager Messaging. CMM or the legacy IA770 is an embedded voicemail solution with the old Audix voiccemail prompts, features and functionalities. Years ago when Avaya integrated the IA770 with CM as part of one

Avaya ARS Simplified A Basic Analogy of Avaya Automatic Route Selection In this post “Avaya ARS Simplified – A Basic Analogy of Avaya Automatic Route Selection”, you will learn 6 steps how outgoing calls get routed whenever a user tries to make a phone call. Second, Understanding how the system analyses the digits dialed, and Third, how it processes the phone calls comparing its different tables. As engineers we get

Avoid The Finger Pointing 2 Ways to prove the problem is Non-Avaya related When installing or servicing customers, there will be times when you won’t be able to solve the problems on your own. This will lead to you having to engage other tiers, such as IT Engineers, Service Providers, 3rd Party Software Application Service Providers, and lastly, the equipment Manufacturer. In this post, “Avoid The Finger Pointing – 2