5 steps to rebuild S8700 duplication server. How to turn a bad situation into a good experience By the end of the ‘5 steps to rebuild S8700 duplication server’ blog post, you will understand the core techniques that I recently used to help one of our clients, by restoring their VoIP solution, and turned a horrific event into a better experience. I was recently sent to fix a defective S8700, […]
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Server Troubleshooting Techniques 3 procedures to a ensure a successful Avaya Aura deployment. By the end of this post, ‘Server Troubleshooting Techniques,’ you will learn the three procedures that I use to install the new Avaya Aura servers. Following these principal rules of checking the server hardware, software, and ensuring software stability, will help you install any type of VoIP solution including ECG, and SME, also called SMB. As system technicians/engineers,
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Avaya Redundancy Procedures 5 Elements to consider when implementing redundancy By the end of this post ‘Avaya Basic Redundancy Procedures’ you will understand the different techniques to setup redundancy for your Avaya Aura or IP Office solutions, IP Phones, Media Servers, Uninterruptible Power Supplies, Network Switches, and Trunk failover. Not so long ago I was helping a customer to test redundancy for their Voice Solution which consisted on multiple branch
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The list trace tool – The tool that makes us supernatural In this post ‘The list trace tool – ‘The tool that makes us supernatural’ – you will learn how this diagnostic command or tool, can help us troubleshoot from the most common issues to the most complex problems. When finding common day to day enduser problems such as: ‘I can’t dial long distance’, ‘I can’t access voicemail’, or troubleshoot inbound call
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SIP in a nutshell In this post, “SIP in a Nutshell – Components and Attributes of SIP,” you will get a quick overview of the main components used to make a SIP communication possible. From User Agent Clients UACs or UAs, to UAS User Agent Servers, and last, the SIP Methods frequently use when establishing a SIP session. Most of the VoIP apps nowadays are using, in one form or
