Accessing CMM from CM Shell In this Blog Post Accessing CMM from the CM Shell, I will walk you through how to access the Embedded Communications Manager Messaging A.K.A IA770. Through out my experience working with Avaya Aura, I normally get to work in maintaining other components such as patching Dom-0, U-Dom/C-Dom, CM, SAL, and the Utility Servers, not so much voicemail. why? you may ask… CMM runs the old Audix […]
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Avaya CM Software updates How to optimize Aura Communications Manager In this post “Avaya CM Software updates” see how you can optimize the Avaya Aura Communications Manager server avoiding future software incompatibilities, or data failures by keeping the kernel running smooth when applying the necessary patches, routine backups, and service packs. As a service technician I have the privilege of preparing the equipment in the lab before going out
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Avaya Static On Calls Analogy of the Troubleshooter In this post “Avaya Static On Calls”, see how you can optimize your troubleshooting skills by following these easy steps which I call the “Analogy of the troubleshooter”. Learn how to prioritize and eliminate issues related to static on calls by understanding the technology that the customer has, and following some of the troubleshooting techniques mentioned here. Not so long ago I
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Avaya Upgrade Procedures The 4 Stages to help you implement the new software As you read through this post, you’ll get to see the four stages to help you through the “Avaya Upgrade Procedures”, the different types of software packages available, ways to find out if the update is necessary, and my go to apps when getting ready to install software. Earlier this year, I helped a customer upgrade their
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No Incoming Calls – Now What? The 3 troubleshooting steps to help you succeed In this post, “No Incoming Calls – Now What?”, I have listed three steps to help you find and fix the most common issues that you may find when fixing this type of issue. From line identification, to testing the wire and verifying your system programming. As a technician or system administrator, you are responsible for
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