Avaya Aura Announcements Understand how to manage, and maintain Avaya Aura Announcements. The hardware needed, voice announcement characteristics, analogy of an announcement, and much more. By the end of this post, you will also learn how they get created, where they get stored, capacities, and tools to manage them. I have created these three key components […]
IP Office Shortcodes Simplified. The art of configuring an actionable feature and bringing it to life By the end of this post, “IPO Shortcode Simplified,” you will understand the day-to-day IP Office Shortcodes operation and troubleshooting techniques. As installers and service technicians, we face all kinds of requests from customers. Shortcodes are one of the […]
Benefits of ISDN Trunk Group Load Balancing In this post “Benefits of ISDN Trunk Group Load Balancing” you get to identify trunk capacity, and ISDN trunk group load balancing techniques for inbound and outbound call handling, as well as best practices. Not so long ago I was at customer site trying to identify why outgoing […]
Learn in 10 mins or less my 4 effective techniques, when troubleshooting “One Way Talk Path”. By the end of this post you will know 4 methodologies for troubleshooting “one way talk path” issues. From physical connections, to switching, IP Network Regions, IP Network Maps, and much more. Just recently I found myself facing this […]
Avaya Shell Basics By the end of this post you will know the basics Avaya Aura Acronyms, commands, and procedures. A lot has changed since the Avaya multi-vantage days. More and more, we find ourselves loading patches, updating service packs, dealing with Software Administrators, assisting, and adding virtual servers (machines) to their existing environment. About […]