IP Office Auto Attendant

3 Simple Steps to Create and Maintain Them

IP Office Auto Attendant-WellingtonPaez

IP Office Auto Attendant – 3 Simple steps to create and maintain them By the end of the ‘IP Office Auto Attendant – 3 Simple steps to create and maintain them’, you will have a clear understanding how Auto Attendant gets created, how they work, and how to fix the most common day-to-day issues, when it […]

Avaya ARS Simplified

The Basic Analogy of Avaya Automatic Route Selection

Avaya ARS Simplified A Basic Analogy of Avaya Automatic Route Selection In this post “Avaya ARS Simplified – A Basic Analogy of Avaya Automatic Route Selection”, you will learn 6 steps how outgoing calls get routed whenever a user tries to make a phone call. Second, Understanding how the system analyses the digits dialed, and […]

Avoid The Finger Pointing

2 Ways to prove the problem is Non-Avaya related

Avoid The Finger Pointing 2 Ways to prove the problem is Non-Avaya related When installing or servicing customers, there will be times when you won’t be able to solve the problems on your own. This will lead to you having to engage other tiers, such as IT Engineers, Service Providers, 3rd Party Software Application Service […]