Learn Meet-Me Conf with these 6 steps
I recently had to help a customer design a simple Meet-Me Conference Bridge. Then of course, I thought it would be a good idea to turn it into a post. Here, I developed 6 easy steps to configure a Meet-Me Conference using Avaya Aura Communications Manager 6.2. By the way, these steps work in any version of CM. The only command that will be different is the announcement creation command. The Legacy system you will need to change existing announcement numbers. In the new system, you are allowed to create ranges of announcements.
Here we are going to go over these steps
- Create a FAC
- Console Permission
- Designate a phone
- Create Announcements
- Change a Vector
- Create a VDN
1.- Create a FAC
Create a Feature Access Code (FAC) to allow access to record the announcements
For my example, I am using #10.
2.-Console Permission
To allow access to the announcements, you will need Class Of Service (COS) with the Console Permission turned to Y. In my exercise, I am using COS 14 as show in this image.
3.- Designate a phone
With the Feature Access Code and Class Of Service modified proceed with designating an extension to allow administrations of the announcements. Here I am using station 4000 with COS= 14.
4.- Create Announcements
To start creating your announcement, I will suggest you designate a good range of numbers for announcement purpose only. In my example I am using the 72xx range. Run the command “add announcement 7200” as shown here.
As shown here the announcement form.
You will need to specify the announcement type= integrated and your announcement board. In my example = V9. The Queue feature will allow for you to listen to the announcement
Run the same command for the following announcements
- 7200 MeetMe Welcome (enter your pin)
- 7201 MeetMe TryAgain (wrong pin, try again)
- 7202 MeetMe GetHelp (Contact an Operator, please disconnect)
- 7203 MeetMe Alradyinprogress (in session)
- 7204 MeetMe 1rstToJoin (first to join)
- 7205 MeetMe ConfFull (no more ports are available)
To record each announcement, dial the FAC #10, then enter the announcement number, and finally press 1, after the tone start recording your announcement.
5.- Change a Vector
Try keeping your range consistent for future troubleshooting. Run the command “change vector 72”. Enable the Meet-Me Conference feature. You will notice a warning from CM, press enter to continue. Finally start writing your steps as shown here.
Select the image to enlarge.
As shown. the second page of the Vector form.
6.-Create your VDN
As you know VDNs are use to allow calls into the existing Vectors. Normally you want to match these numbers to any existing range of DIDs for easy future troubleshooting. If not then you will need to do digit manipulation through your trunk forms.
To create your VDN run the command “add vdn 7272” then turn on the Meet-Me Conference feature. Go to the second page and select a six digit conference PIN to be use for Meet-Me Conference.
As shown here. You will enter your six digit pin for the conference bridge.
Please note: I reserve the right to delete comments that are offensive or off-topic.