SIP in a nutshell In this post, “SIP in a Nutshell – Components and Attributes of SIP,” you will get a quick overview of the main components used to make a SIP communication possible. From User Agent Clients UACs or UAs, to UAS User Agent Servers, and last, the SIP Methods frequently use when establishing […]
Seven characteristics of lousy technicians In this blog post ‘Seven characteristics of lousy technicians’ I’m sharing how to better work with lousy technicians, and be able to make it for a successful install. Through out my experience installing Avaya Products I have met great technicians, and not so good ones. As anything in life, we […]
Deploy Avaya CMM with ease, step by step configuration. In this blog post ‘Deploy Avaya CMM with ease, step by step configuration’ I walk you through step by step how to configure the Avaya Aura Communications Manager Messaging. CMM or the legacy IA770 is an embedded voicemail solution with the old Audix voiccemail prompts, features […]
Avaya ARS Simplified A Basic Analogy of Avaya Automatic Route Selection In this post “Avaya ARS Simplified – A Basic Analogy of Avaya Automatic Route Selection”, you will learn 6 steps how outgoing calls get routed whenever a user tries to make a phone call. Second, Understanding how the system analyses the digits dialed, and […]
Avoid The Finger Pointing 2 Ways to prove the problem is Non-Avaya related When installing or servicing customers, there will be times when you won’t be able to solve the problems on your own. This will lead to you having to engage other tiers, such as IT Engineers, Service Providers, 3rd Party Software Application Service […]