Avaya Static On Calls Analogy of the Troubleshooter In this post “Avaya Static On Calls”, see how you can optimize your troubleshooting skills by following these easy steps which I call the “Analogy of the troubleshooter”. Learn how to prioritize and eliminate issues related to static on calls by understanding the technology that the customer […]
Avaya Upgrade Procedures The 4 Stages to help you implement the new software As you read through this post, you’ll get to see the four stages to help you through the “Avaya Upgrade Procedures”, the different types of software packages available, ways to find out if the update is necessary, and my go to apps […]
No Incoming Calls – Now What? The 3 troubleshooting steps to help you succeed In this post, “No Incoming Calls – Now What?”, I have listed three steps to help you find and fix the most common issues that you may find when fixing this type of issue. From line identification, to testing the wire […]
Waiting for LLDP 7 steps to help you troubleshoot lldp issues By the end of this post’Waiting for LLDP’, you will be able to correct in most cases the “Waiting for LLDP” issue. Based on the Avaya Admin Guide “Link Layer Discovery Protocol (LLDP) is an open standard layer 2 protocol utilized by IP Telephones. […]
Avaya QoS Settings 6 elements in how to setup QoS with Avaya equipment In this post, Avaya QoS Settings, you get to understand ways to improve your network, and optimize it for best performance, as well as learn how Avaya QoS plays a big part in delivering the voice stream over the data traffic. With […]