Avaya Aura Auto Attendants In this Post “Avaya Aura Auto Attendants” you will learn how to create, troubleshoot and service Avaya Aura Auto Attendants using VDN, Vectors as the first option. I will then walk you through identifying step by step when using the Avaya Aura Communications Manager Messaging (CMM). This past week, I got […]
Avaya IP Phones Best Practices By the end of this post “Avaya IP Phones Best Practices” you will gain different techniques for troubleshooting common Avaya IP Phones issues. If you are responsible for installing, servicing, designing and maintaining Avaya Products, this post is for you. No matter if you work with ECG or SME, this […]
Mobile Twinning in a nutshell By the end of this post, you will master the “Mobile Twinning” feature and functionalities. This feature is part of the Avaya IP Office, allowing remote workers, and mobile users to stay connected when away from their offices, offering telephony features, and business continuation. With so many ways of “collaboration” and […]
Avaya Aura Announcements Understand how to manage, and maintain Avaya Aura Announcements. The hardware needed, voice announcement characteristics, analogy of an announcement, and much more. By the end of this post, you will also learn how they get created, where they get stored, capacities, and tools to manage them. I have created these three key components […]
Benefits of ISDN Trunk Group Load Balancing In this post “Benefits of ISDN Trunk Group Load Balancing” you get to identify trunk capacity, and ISDN trunk group load balancing techniques for inbound and outbound call handling, as well as best practices. Not so long ago I was at customer site trying to identify why outgoing […]